The car fleet in the metropolitan area, as in most cities of Colombia, has been increasing more and more lately. This growing reate has created a set of business sub-sectors that support and provide maintenance to the whole amount of cars in circulation. It is the case of auto repair shops, car parts companies and service companies such as oil changing and car washing. This project has been focused on the latter: Car Washing and car care.This business activity has been increasing his rate in the recent years, bringing significant revenue to the economy of Bucaramanga and its metropolitan area. However, such a great growing rate has not been followed by the technology growing that should be supporting the business. This work aims to evaluate technology needs in the car washing area and propose IT solutions of technology renovation for this productive sector, generating competitive advantages and make them sustainable over the time through the use of resources and technological capabilities. The research strategy proposed included the auxiliary of research professors of the CONADI project and was developed as follow: 1) Detection of technological needs in the car washing industry in Bucaramanga. 2) Analysis and prioritization of these needs through a diagnosis and a plan for technological improvements. We hope that the propose items allow car washing companies to: a) Improve control over operations in the washing courtyards and services. b) increase the efficiency of the processes carried out daily. c) Reduce manual and administrative work errors and d) improve the timing and quality of information in relation to the daily and monthly closings.