Managing a new chemical product design and development project is a complex task at different levels. In addition to the technical challenges of the formulation and the definition of process conditions, design teams should also consider the requirements of the organization where the product design is performed. Therefore, the organizational dimension and its importance in chemical product design are explored in this research. Through a bibliometric literature review, it was found that chemical product design methodologies integrating the organizational context have not been thoroughly analyzed and are highly required. In this research, through a systemic analysis based on information collected in semi-structured interviews with design experts of the cosmetic sector, the characteristics of the organizational context and its effects on the product design process of that sector were studied. Additionally, information captured during those interviews was formalized in an expert knowledge base of recommendations to support the cosmetic product design process. A tool to adapt those recommendations to the design process of specific companies was proposed. The tool is applied through collaborative workshops which enable the active participation of the design team in the evaluation of the design process in order to select and implement the most suitable recommendations. Finally, the tool is applied in a real organization showing how it can be used to evaluate and improve a real design process. In that case it was found that the tool proposes adapted improvement solutions aligned to the company's value concepts, where the design team has the role of evaluator and builder of its own design methodology. (Texto tomado de la fuente)