Modeling a prototype that works as an informative tool for the implied parts of the digital certificate generation process towards a certification authority. This allows them to bring the correct information at the proper time towards their customers, avoiding their Support telephone lines be collapsed because of inquiries about their certificates emission. This occurs because over certain seasons of the year, many enterprises have to report financial information to governent entities that monitors them, this is made by sending digital signed files, and that is why their customers need to aquire a Digital certificate. To reach this, we began to obtain requierements accordingly to the expressed situations over the different areas involved on the production process, which included delays on the certificate's generation, also the frequent calls from the customers asking about the status of generation of their certificate. After this analisys, we decided to deploy an online tool that allows to browse changes regarding of the production of the digital signature internally and externally.