Small businesses generally lack financial resources to pay for a logistics consulting. This implies that management of processes within the organization becomes a problem for the employer or an opportunity for improvement. This paper presents a methodology of support to improve logistics operations of small businesses. The first step proposed is to make a diagnosis from a basis of indicators of procurement, warehousing, transportation, distribution, customer service, reverse logistics, social responsibility and logistics costs. Further tools are designed for each of the above areas that improve internal logistics problems of companies. According to the diagnostic results, the company should decide which of these tools meet their needs to find an improvement. The first results of this implementation are disclosed hereby.