espanolEn la investigacion se analiza la inteligencia emocional ante la era de la nueva normalidad. A partir de la hermeneutica dialogica, concepcion de referentes teoricos clasicos y actuales disciplinares, dando origen a las perspectivas y reflexiones. Se concluye que las estrategias de regulacion emocional, conciencia social y facilitar las emociones, se articulan para integrar la inteligencia emocional, impactada por factores economicos, sociales, ambientales y politicos, incidiendo en la reinvencion del ser vivo, modificando estructuras, modelos y la gestion de personas en los negocios, permitiendo el autoreconocimiento del ser humano y la valoracion de su comportamiento, destacando su sensibilidad y control. EnglishThe research analyzes emotional intelligence in the era of the new normal. From the dialogic hermeneutics, conception of classical and current disciplinary theoretical referents, giving rise to perspectives and reflections. It is concluded that the strategies for emotional regulation, social awareness and facilitating emotions are articulated to integrate emotional intelligence, impacted by economic, social, environmental and political factors, insisting on the reinvention of the living being, modifying structures, models and management of people in business, allowing selfrecognition of the human being and the assessment of their behavior, highlighting their sensitivity and control.