As tecnology advanced for the 21st century digital platforms began to emerge, one of the first developers of digital platforms natiowide was Domicilios.com (Vargas, 2018). Online solution platforms consist of a system or software designed to enable to allow the purchase and sale over the internet, the products that customers require are provided without the need to go to physical stores or in the case of the employer not relying on a commercial premises; This economy system is known as e-commerce. The e-commerce platforms are being used as an effective way to assist in a general service process such as online food, the process and delivery of orders (Sjahroeddin, 2018). Food Delivery apps are an online sevice where a store or a restaurant provides a food service to a customer throught a website. The items it provides range from drinks, meals, restaurants and other products that the store can offer. Payment can be made online or against payment with the home (KenResearch, 2018). After this stage of creation and emergence of new technological applications, Rappi was created, this is a company that started in 2015 by the founders Felipe Villamarin, Sebastian Mejia and Simon Borrero. This initiative emerges as an experiment to expose companies to what digital platforms should look like to order products in a more agile and optimal way. It was hosted in the first six months with just over 200,000 downloads (Martinez, 2018); has dabbled in the digital platforms that has today employed more than 97,000 registered Rappitenderos as of July 2019 according to el Concejo de Bogota of which about 27% or 27,000 people work with a foreigner's license; the 68% or 66.000 people ride bicycle; (Arango, 2019). A study is carried out through surveys for the characterization and social analysis, working conditions, operational conditions of the messengers of Chico Norte, critical points of accidentality and insecurity are identified in the bounded area, statistical analysis is made with the data obtained in order to make recommendations, conclusions and comments to improve workers' job quality when connecting to the digital platform.