Today’s organizations develop in the middle of constant changes and very high competitive market, that’s why they require to asset the best resources and the highest quality to be a great competitor in the market. One of the main commodities to be competitive are human resources, the organizations, require to count on human resources departments or personnel departments that guides all efforts to achieve that the personnel on their organizations gets to be competent, this means, to keep all personnel align with the organizational politics and objectives, where they do their work on a successful way, making benefits and a plus to the organizations. In such needs, there are required some processes inside of the competence human resources area on Gestionando.coop, where all the workers do their work in the best way possible, being competent in their knowledge, doing, and being, and this has to be showed through their behaviors. This thesis is a descriptive and qualitative investigation leading to design and structure a model of human resources by competences to worker cooperative Gestionando .Coop. Identifying such as the organizational competencies as the specifics, describing them in such a way to be very clear and objective for every person that belongs to the organization, the identification and making of the competences are done on a participative way with a competence ID committee which is conformed by some of the cooperative workers and validated by an expert panel contributing to the competences validity and relevance by itself. Establishing organizational and specific competences for Gestionando.Coop , is created the base to keep forming an entire area of human resources by competences.