Analysis of Human Resource management protocols and technical standards and perception of education received by users. Early Detection Program. Colombia, 2002-07
Objective: to analyze management protocols and standards, and the perception of users about the education received in three early detection programs in Colombia. 2002-07. Methodology: a retrospective descriptive study of transversal cut was made, according to records from the National Demographic and Health Survey 2007 (ENDS). Findings: 57 % of the workforce was in public institutions, the female predominance (67 %), the 21-30 years (44 %), and labor flexibility (56 %). Compliance Protocols, holding (85 %) knowledge (96 %), using (98 %) andavailability (74 %) and technical standards, holding (93 %) and availability (68 %). 79.2 % of maternal education perceived to check again, and other programs, 90 %. Conclusion: was not met in 100 % established protocols and standards, in what may have influenced labor flexibility and the discouragement of public health programs, in response to the neoliberal system and to the detriment of quality.