The results of the first of three stages of a research project designed to reinforce the use of information and communication technology (ICT) in higher education are presented in this article. The objective of the first stage was to identify how professors at two Colombian universities use ICT. A survey of 117 professors was conducted, along with 16 semi-structured interviews. The findings suggest that professors use ICT in nearly one hundred different ways, mostly to support the administrative and logistic tasks related to their courses. The results also indicate the potential offered by ICT is not being used fully to improve learning environments.