According to the international standards, States must act timely and effectively in situations of violation of children´s rights. In this article we present the resaults from a case study about the functioning of the Colombian National Family Welfare System in restoring violated rights. We analize the achievements, difficulties and problems, as well as the level of compliance and implementation of the Code for Children and Adolescents, concluding that even in the capital, where there is a high concentration of resources and programs, somehow there is a long way to reach an integral protection and an convincing and effective response in restoring rights.