The present thesis intends to answer the question: is it possible that the application of the clause that authorizes the application of set-off in the savings accounts section violates the constitutional rights of the financial consumer? To answer the question, the thesis began with a recapitulation of the relevant aspects of the deposit, understood as, the contract by means of which the depositor entrusts a good to the depository, so that it is taken care of, kept, stored and returned at the depositor’s request. Subsequently, it continues with the study of compensation, seen as the cancellation of reciprocally demandable debts up to the amount of lower value. After carrying out this analysis, the thesis presents the study of the rules of the Consumer Protection Statute, legal concepts of the Colombian Financial Superintendence, doctrine of several authors, rules and jurisprudence of a constitutional nature and a brief analysis of the situation at an international level. The analysis continues with the presentation of the legal gaps found and the need of a regulation, to conclude with the presentation of proposals that may solve the problems outlined in the thesis.