The lack of access to centralized technologies and economic resources in rural communities makes wastewater management a critical challenge. Decentralized systems such as constructed wetlands offer sustainable solutions by leveraging natural processes for effluent treatment. However, their success and sustainability require active community participation. Currently, there is little evidence of community involvement in the implementation, maintenance, and management of constructed wetlands. Existing strategies for community collaboration in environmental and sanitation projects were analyzed through a literature review covering research conducted in the last 20 years. Only peer-reviewed research in English and Spanish was considered. Based on the findings, a triple helix model integrating academia, government, and society is proposed, compiling the most functional strategies from initial awareness raising to maintenance and dissemination. A case study of community participation is presented under this approach in the Salvador Díaz Mirón rural community, Veracruz, Mexico. The results of this study provide key information for effective strategies designed to manage constructed wetlands, emphasizing that their success depends on both the technology and the genuine commitment of communities to their operation and long-term sustainability. Furthermore, these findings can serve as a reference for decision-makers and project planners seeking to integrate participatory models into decentralized sanitation and water resource conservation.