Technical telecommunications services are of great importance in the distribution, solution of failures, and perception of Internet and telephony services, since the quality and availability of the service depend on these. Despite the importance of this process, small ISPs in Colombia do not have the resources to improve it with the help of commercial tools and frameworks, which forces them to continue using physical paper formats to document the technical visits made, telephone calls between technicians to solve failures, and activities carried out by technicians that are unknown to the communications company. For this reason, it becomes crucial to include in this process new technologies that allow the storage of process information, support technicians in the implementation of services, and manage and document technical visits. That is why this project is carried out, to develop software that allows managing technical telecommunications services. The system has great benefits such as a mobile application that provides checkpoints and step-by-step manuals in the implementation of telecommunications services, documents technical installation visits to new customers, troubleshooting, and customer visit history. Also, a backend server is where the information is stored so that the small ISP has access to the data for their internal use. And finally, a web page where it is possible to manage the visits carried out by the technical area. Not only in Colombia but in many other countries in development the small ISPs are the only alternative to give telecommunications services for rural and small village communities, which means to "connect the unconnected".This application was customized for an ISP implementing KU band satellite telecommunication services, all to test the software on real service integrations.