This article shows the implementation of a prediction model of the payment behavior of the renewal concept of companies registered in the commercial registry of the Barranquilla Chamber of Commerce using machine learning techniques in a multilevel classification scenario, where it will offer the organization a tool that allows it to know in advance the behavior of the payment of the renewal of a company in such a way that it is able to design strategies to increase the success indicators in terms of the number of registration renewals, mercantile, and of the income collected for this concept.