This study is developed in order to determine the educational quality in Colombia during the covid 19 pandemic from the perspective of the student experience. The methodology used is framed towards the quantitative field with a correlational level and a field-non-experimental design. For data collection, the database “Cuarentena COVID 19 Jóvenes” is taken as a reference, which is supplied by the mayor of Medellin. The sample under study consisted of a total of 2058 subjects to whom a questionnaire is applied with 12 questions related to their sociodemographic characteristics, access, and availability for classes in virtual modality, and their perception of the experience in the learning processes during virtuality. For the statistical processing of the information, a descriptive analysis of the data is developed in the first instance, based on the frequency and percentage statistics, to subsequently generate cross tables between the elements related to educational quality in Colombia during the covid 19 pandemic from the perspective of the student experience, and finally an analysis of the correlations between the elements is presented through the Chi-squared test. The whole process is developed through the SPSS statistical software. The results allowed to identify in the first instance a high level of students who took classes in their virtual modality, which had access to the internet (74.9%) and an electronic device (78.6%) that allowed them to access these classes in virtual modality. In turn, students considered in a high level of proportion that virtual classes had impaired the learning experience by 69%.