Identifying, characterizing and critically reflecting on the innovative processes of communication, media and journalism are central points of this thematic edition of Revista Observatório. The dossier presents four papers that explore the scenarios in Brazil and Colombia, highlighting innovations in the practical, academic, social and economic fields, where new forms of learning mediated by technologies, the creation of new business models and the transmedia expansion of content, products, or services for multiplatform environments are discussed. Furthermore, the health crisis emerges as an atypical context and a backdrop for some of the proposed reflections.