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The Role of Outpatient Care Accreditation in Enhancing Foreign Patients’ Perception of Colombian Medical Tourism: A Quasi-experimental Design

Acceso Abierto
ID Minciencias: ART-0001587409-199
Ranking: ART-ART_A2

Abstract:

This study analyzes whether hospitals accredited by the Joint Commission International in outpatient medical care protocols located in Colombia achieve a higher quality perception from foreign patients compared to others treated in a non-accredited one. A t-test with Welch correction, chi-square test, correlation coefficient of Tau Kendall, pre-test, post-test, complementary questionnaire and a 2 focus groups were used in 178 foreign patients. It was observed that patients treated in accredited hospitals had a higher quality perception than the non-accredited group. However, it was found that an unbalanced application of the 3 variables negatively alters quality judgment. Findings contributes to understanding the Colombian medical tourism in depth using non-conventional instruments.

Tópico:

Global Healthcare and Medical Tourism

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Citations: 7
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Información de la Fuente:

SCImago Journal & Country Rank
FuenteINQUIRY The Journal of Health Care Organization Provision and Financing
Cuartil año de publicaciónNo disponible
Volumen57
IssueNo disponible
Páginas004695802097682 - 004695802097682
pISSN0046-9580
ISSNNo disponible

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Artículo de revista