Abstract The research follows a cross-sectional inferential quantitative approach, supported by qualitative analysis. Its objective is to evaluate, based on T 2 Hotelling, the quality of the human talent process in professionals in physic, through observation of sub-processes and service provided by public servants. The diagnosis was made using the techniques of interview, Delphi and expert audit applied to a sample of 200 users in public institutions in process executed by professionals in physics, and 3 experts in human talent during the year 2019. Results show imaginaries that affect the quality of the process human talent focused on selection of the public servant, bureaucratic processes, waiting time and negative attitudes that affect the perception of these professionals; Bayesian control limits calculated with the distribution of predictive probability posteriori, does not show signs that the process is out of control, but shows three alarms, whose adjustment of parameters through robust methods leads to obtaining a behavior protected from outliers, it was conclusion is that the behavior of the human talent process in institutions and entities in which public servants work in Colombia is under control.