Abstract The technological evolution in the 21st century allows organizations to define flexible and integral processes and information systems that guarantee their competitiveness and sustainability. The dynamics of the cooperative sector seeks to use, merge and implement new technological components, aimed mainly at strengthening its business model. The descriptive quantitative research achieves an approach with seven cooperatives (savings and credit) of the Catatumbo Region, Colombia, through the survey technique in order to determine the adaptation of cooperatives in the global panorama of information and communication technologies. In conclusion, the managers of savings and credit cooperatives require technologies to support administrative and strategic operations, as well as contribute to the design and implementation of software to ensure quality, security and effectiveness of institutional information and services to all their stakeholders, prioritizing in contributing to closing the digital divide and social inequality.