This article's goal is to describe the purchase decision process in the individual life insurance with savings category in Colombia.To this end, the attitudinal and behavioural characteristics of a sample of consumers that own life insurance policies with savings were identified.Given the objective of this report and its temporary scope, the design is of a non-experimental cross-sectional cut.The execution of the methodological strategy required qualitative instruments, and thus, its design was exploratory.Among the main results, it was found that the participants show a tendency to procrastinate, that the purchasing process has a high degree of complexity and that there are four associated factors: situational factors, individual factors, social factors and insurance company marketing activities factors.