Objective. To evaluate the humanized care service in public health providers in five (5) municipalities of the department of Córdoba (Montería, Sahagún, Lorica, Planeta Rica and Montelíbano) in 2016. Materials and methods. Descriptive, cross-sectional mixed type research; to carry out this study, two data collection techniques were used; first the application of the instrument created by Willmer Emilio Mojica Gutiérrez in his thesis: “Social management in the humanization of health care” which is for free and can be downloaded, and the observation. Results. The highest percentage of compliance was obtained to the humanized treatment variable for disabled and mentally ill people (81%); followed by general services attention (68%); highlighting 100% of compliance with the follow-up variable in all health providers evaluated. Conclusion. Humanization must be an institutional commitment led by high management chiefs, who should promote cultural transformation in employees; it also requires the allocation of financial resources for the adaptation of adequate infrastructure, the inclusion of humanization elements in physical environments, in planning schedules of training and application of awareness strategies that guarantee the promotion of a more human treatment.