The quality of care for people diagnosed with Human Immunodeficiency Virus (HIV) and the Acquired Immunodeficiency Syndrome (AIDS) has been managed for years with a reductionist vision regarding what the user requires. In terms of health care, there is a good or bad attention regarding the diagnosis, ignorance, stigma associated with it, the system, low training of the health provider, etc. This article aims at reviewing from a literature perspective the different actions that Colombia and Mexico have carried out in relation to the health care of these users and if there are advances over the years or if the same practices that generate low quality care to these users are still adopted.