ResumenObjetivo: Determinar el perfil clinico y epidemiologico de pacientes que acuden a consulta externa de otorrinolaringologia en una institucion de salud de mediana complejidad de Envigado (Colombia). Metodos: Estudio descriptivo transversal, que incluyo historias clinicas de pacientes de consulta externa otorrinolaringologica desde 2010 a 2014. Resultados: Se revisaron 769 historias clinicas, donde el 56.3% fueron de sexo femenino. Respecto a los antecedentes personales el 39.5% reporto algun antecedente otorrinolaringologico, los principales correspondieron a patologias de nariz y via aerea con un 50.2%, seguido de patologias de oido con un 25.2%. Los motivos de consulta ORL mas frecuentes fueron los relacionados con oido (47%), seguidos por nariz (35.3%), laringe (13.1%) y faringe (4.6%). El 23.7% de los pacientes consulto por hipoacusia, siendo este el principal motivo de consulta; el tratamiento que se utilizo con mayor frecuencia fue el farmacologico con 57.4%, seguido del manejo quirurgico y otros con 14.2% y 20.3% respectivamente. Conclusion: Las patologias de oido fueron las entidades mas frecuentes dentro de esta consulta especializada. Este hallazgo es de gran relevancia y se recomienda que el medico desde la consulta general realice un diagnostico oportuno y un abordaje adecuado de dichas patologias debido a la posibilidad de complicaciones secundarias. AbstractObjective: To determine the clinical and epidemiological profile of outpatients attending to otolaryngology service at a health institution of medium complexity of Envigado (Colombia). Methods: It was a descriptive cross-sectional study, which included clinical records of patients admitted to the Otorhinolaryngological Outpatient consultation, since 2014. Results: 769 clinical records were included, with a predominance of females with 56.3%. About the personal history, 39.5% reported an otorhinolaryngological antecedent, the main ones corresponded to pathologies of nose and airway with 50.2%, followed by ear diseases with 25.2%. The most common reasons for ENT consultation were the related with ear (47%), followed by nose (35.3%), larynx (13.1%) and pharynx (4.6%), 23.7% of patients consulted for hearing loss, and is the main reason for consultation; the most frequently treatment used, was the pharmacological with 57.4%, followed by surgical management and others with 14.2% and 20.3%, respectively. Conclusion: Ear diseases were the most frequent entities within this specialized consultation. This finding is of great relevance and it is recommended that the general physician at consultation make a timely diagnosis and an appropriate approach to these pathologies due to the possibility of secondary complications.