This chapter looks at the digital marketing strategies employed by high-end make-up brands in Colombia, Latin America, as well as the changes seen online and offline. To this end, dedicated social media were analyzed with and interviews with experts on luxury cosmetics brands and high-end make-up brands' managers with experience in online and offline markets were analyzed using ATLASti. Study findings reveal that users' purchase decision-making behavior differs when they shop online and in points of sale. They also show that access to brand information changes defining moments. In addition, the study has proven that digital marketing strategies seek the execution and development of multimedia, multisensory experiences.
Tópico:
Consumer Behavior in Brand Consumption and Identification
Citaciones:
0
Citaciones por año:
No hay datos de citaciones disponibles
Altmétricas:
0
Información de la Fuente:
FuenteAdvances in marketing, customer relationship management, and e-services book series