The work starts from a problem in the educational institution, the families and the council, which consisted of difficulties in coexistence, conflict resolution and relationships. The objective was to know the relations between the educational institution and the families of the Zenú place, in order to strengthen them through pacts. Research is qualitative, of a hermeneutic type. Interviews were conducted with teachers, students and families. It was concluded that there are different ways of resolving conflicts in school, but in families, they are not clear. The family believes that dialogue is needed to coexist.