This article presents an analysis of technological innovation and Relational Capital and their partial and joint relationship with business performance, the research was applied to the case of the Software Industry in Ibague (ISI), Department of Tolima, Colombia. The nature of the research is an empirical-exploratory model. Technological innovation was addressed from the perspective of results, efforts and capabilities of innovation. The methodological development was supported by the use of descriptive statistics and contingency tables. Study findings reveal that in the case of ISI, the achievement of better corporate financial performance is linked more strongly to the results of innovation activities (particularly those measured by the introduction of new products to the market, or incremental improvements made to existing products) mainly derived from internal efforts for innovation and customer’s collaboration.