The purpose of this article is to present a reflection on how important information management and supporting technologies are to optimize productivity of SMEs in Colombia and the world to the point that they have become a fundamental part of the model for their competitiveness. However, at present, the use of technology is not available to everyone, because of an outdated and lagging state on issues such as distribution, use and access. This prevents such businesses in Colombia from achieving and ideal state and contributing In order to bridge the digital divide that still afflicts us relevantly.