much is said in Colombia, about the academic quality in higher education institutions. Currently at the Universidad Distrital Francisco Jose de Caldas, there are over 8,000 students, classified as low academic performance, according to internal regulations. The Higher University Council tightened the discipline as an incentive to improve academic quality. Forthe Research Group, UDINEX, whose purpose is the university as an objective of investigation, it is necessary to look at this problem from another perspective by involving those related with the teaching and learning process, including: students, teachers, social context and content of education.