Tools usually used to solve technological problems in administrative processes were adapted for conserving fresh products to ensure a palatable and safe product after handling and transportation. An assessment and classification of variables that affect conservation of fresh products is presented. Strategies that permit the extension of the useful life of the fruit using the sequence: recognition and categorisation of variables, brainstorming, cause and effect diagrams, crossed impact matrix methods. This method was assessed by selecting and applying conservation methodologies to papaya (Carica papaya L.) 'Sunrise Solo'.