Learning to read and write, or acquiring skills in literacy, is a basic educational need. Deaf children traditionally face greater challenges and encounter difficulties particular to their abilities. Their inclusion today in regular schooling places much responsibility for their success on the support teachers designated to provide them with the assistance they need. More and more however, ICT is being used in the field of education. Video Games offer a first class option for generating meaningful learning experiences, and serious games in particular are employed in class to motivate learning. The design of serious games to meet the needs of teachers where deaf children are struggling to master literacy would therefore seem to offer a hugely important contribution. Based on the User Experience approach, a model is therefore put forward for the design of such a serious game. The model assesses the quality of the game and the user experience from others proposed games and examines the aspects that are important for creating a game in this case that can help teachers as support for the learning of both deaf and hearing children in the acquisition of reading and writing skills.