The requirements for and special problems involved in human factors field testing are described. With one exception field testing is simply an extension of laboratory testing to the operational-use environment. The exception is the inability to control and test individual variables. The purpose of field testing is to verify that the system performs according to specification. This can be accomplished by comparing field performance with the system description or “template”.
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Quality and Safety in Healthcare
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FuenteHuman Factors The Journal of the Human Factors and Ergonomics Society