This project presents an analysis of the ergonomic conditions of three types of mattress and three types of pillow. The products are manufactured by a Colombian company which specializes in flexible polyurethane foam and other products designed for rest and relaxation. The project was developed through the University - Industry relationship: a strategic partnership based on the knowledge and strengths of each component. The conceptual theories that underpin the Ergonomics Research Division of the Design Studies Research Group (GED) provided the methodological approach for the project: the characteristics, the requirements and the relationships that are established between the components that constitute the User - Product - Context system (basic principles of the Ergonomics - Design relationship). An important factor in the project was the conception and measurement of comfort. Comfort can be measured on an objective level (quantitative measurement), and on a subjective level (a user's particular perceptions and tastes). What constitutes 'comfort' can vary from person to person, thus making the identification of criteria for the standardization of consumer products problematic. This project enabled design recommendations to be made to the Company vis-à-vis future proposals for mattress and pillow products. This experience of applied research was carried out by professors and students from the Faculty of Industrial Design at the UPB in Medellín, Colombia.