Every time there is an increased interest in measuring and evaluating the user experience more objectively and accurately with respect to the real needs of users. However, the evolution of technology has meant various challenges and have achieved a closer understanding of the implicit elements in the user and an interactive system interaction. In the case of virtual learning environments, the challenge is greater as there are contextual specific aspects that traditional methods cannot provide in an adequate way to assess the satisfaction of use in such environments. This proposal intended to include crucial elements that characterize learning software systems and to show how to evaluate these systems from an emotional approach.