E-government is the use of technology to facilitate interaction between the government and citizens.Costa Rica has ratified major international instruments on the subject and designates its promotion in various actors within the public administration structure.However, this diversity of actors have led problems of coordination, communication, lacking political permanence in time and shortage of recourses, which together with the fact those institutions do not always fulfill their functions properly, and that there are not a real leadership on the issue.These facts have prevented the E-government reaches the