We show that optical recording in undoped photorefractive titanosillenite Bi12TiO20 (BTO) crystals involve electrons, holes and ions, depending on the experimental conditions. Holographic recording and erasure at higher than room temperature was carried out on an undoped crystal sample, showing the presence of a fast photosensitive electron-based hologram and a slower compensating one of nonphotosensitive nature that is responsible for hologram fixing in BTO and is likely to be based on H+ ions. The fixed grating showed a diffraction eficiency η≈0.002 and a characteristic activation energy of 0.85±0.05 eV. A strong light-induced (darkening) photochromic effect was also detected, that had to be accounted on for diffraction efficiency measurement. Holes are shown to participate in the optical recording process when selectively photoexcited with infrared light.