The objective of the investigation is to expose the results obtained conclusion of studies with the perceived quality and the quality objective. This data have been done a detailed study of its quantitative importance and their behavior during two consecutive years, as well as make decisions oriented to improving those indicators of worse rating or valuation. This data have been done a detailed study of its quantitative importance and their behavior during two consecutive years, as well as make decisions oriented to improving those indicators of worse rating or valuation.
