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Safety climate and verbal abuse among public hospital-based workers in Costa Rica

Acceso Cerrado
ID Minciencias: ART-0000751154-52
Ranking: ART-ART_A2

Abstract:

Low levels of safety climate and training have been associated with higher occurrence of occupational-related health outcomes; workplace violence and verbal abuse could be considered an early indicator of escalating psychological workplace violence. We examined whether low level of safety factors were associated with a higher prevalence of verbal abuse at the workplace.We used data from a cross-sectional survey administered among a stratified random sample of 1,000 employees from 10 of the 29 public hospitals in Costa Rica. Odds ratios (OR) and 95% confidence intervals (95%CI) were calculated using survey logistic regression models to estimate the association between safety factors and verbal abuse from the following sources: administrators, supervisors, patients, patients' relatives and coworkers.There was a high prevalence of verbal abuse among the healthcare workforce from both external (i.e., patients and patients' relatives) and internal workplace sources (i.e., coworkers, supervisors and administrators). A low level of safety climate was associated with verbal abuse from all sources with associations ranging from verbal abuse from administrators (OR=6.07; 95%CI: 2.05-17.92) to verbal abuse from patients (OR=2.24; 95%CI: 1.23-4.09).These results highlight the need to address organizational characteristics of the workplace that may increase the risk of verbal abuse for the future development of prevention interventions in this setting.

Tópico:

Occupational Health and Safety Research

Citaciones:

Citations: 11
11

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Paperbuzz Score: 0
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Información de la Fuente:

SCImago Journal & Country Rank
FuenteWork
Cuartil año de publicaciónNo disponible
Volumen42
Issue1
Páginas29 - 38
pISSNNo disponible
ISSN1051-9815

Enlaces e Identificadores:

Minciencias IDART-0000751154-52Scienti ID0000751154-52Doi URLhttps://doi.org/10.3233/wor-2012-1324
Openalex URLhttps://openalex.org/W1665932826Pmid URLhttps://pubmed.ncbi.nlm.nih.gov/22635147
Artículo de revista