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Interfaz de Usuario: 26/06/2025
Base de Datos: 26/06/2025
Hecho en Colombia
Germán Contreras Ramírez
Universidad Externado de Colombia
Gestión Organizacional
Facultad de Administración de Empresas
Gestión Organizacional
Perfil externo:
2
Citaciones:
788
Productos:
105
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105 Productos
Más citado
CSV
API
How to create a realistic customer journey map
Acceso Cerrado
Fuente: Business Horizons
Mark Scott Rosenbaum
Mauricio Losada Otalora
Germán Contreras Ramírez
Temas:
Service (business)
Business
Process (computing)
Marketing
Customer service
Customer intelligence
Key (lock)
Customer advocacy
Customer to customer
Customer needs
Computer science
Process management
Knowledge management
Customer retention
Service quality
Computer security
Operating system
Publicado: 2016
Citaciones:
302
Altmétricas:
0
Artículo de revista
The restorative potential of shopping malls
Acceso Cerrado
ART-ART_A1
ID Minciencias: ART-0000706434-33
Fuente: Journal of Retailing and Consumer Services
Mark Scott Rosenbaum
Mauricio Losada Otalora
Germán Contreras Ramírez
Temas:
Shopping mall
Natural (archaeology)
Advertising
Psychology
Business
Marketing
Environmental psychology
Sociology
Social psychology
Geography
Archaeology
Publicado: 2016
Citaciones:
109
Altmétricas:
0
Artículo de revista
A dose of nature and shopping: The restorative potential of biophilic lifestyle center designs
Acceso Cerrado
ART-ART_A1
ID Minciencias: ART-0000897710-44
Fuente: Journal of Retailing and Consumer Services
Mark Scott Rosenbaum
Germán Contreras Ramírez
Jaime Rivera Camino
Temas:
Transformative learning
Entertainment
Center (category theory)
Consumption (sociology)
Natural (archaeology)
Marketing
Advertising
Sociology
Psychology
Architectural engineering
Business
Engineering
Geography
Visual arts
Social science
Art
Pedagogy
Archaeology
Crystallography
Chemistry
Publicado: 2017
Citaciones:
72
Altmétricas:
0
Artículo de revista
Therapeutic servicescapes: Restorative and relational resources in service settings
Acceso Cerrado
ART-ART_A1
ID Minciencias: ART-0000897710-79
Fuente: Journal of Retailing and Consumer Services
Mark Scott Rosenbaum
margareta friman
Germán Contreras Ramírez
Tobias Otterbring
Temas:
Business
Marketing
Service (business)
Perspective (graphical)
Feeling
Competition (biology)
Services marketing
Resource (disambiguation)
Work (physics)
Space (punctuation)
Competitive advantage
Psychology
Computer science
Engineering
Mechanical engineering
Operating system
Social psychology
Ecology
Computer network
Artificial intelligence
Biology
Publicado: 2020
Citaciones:
53
Altmétricas:
0
Artículo de revista
The product is me: Hyper-personalized consumer goods as unconventional luxury
Acceso Cerrado
Fuente: Journal of Business Research
Mark Scott Rosenbaum
Germán Contreras Ramírez
Jeffrey Campbell
Philipp Klaus
Temas:
Product (mathematics)
Quality (philosophy)
Price premium
Business
Marketing
Advertising
Economics
Willingness to pay
Microeconomics
Mathematics
Geometry
Philosophy
Epistemology
Publicado: 2019
Citaciones:
33
Altmétricas:
0
Artículo de revista
Editorial: Research priorities in the new service marketplace
Acceso Cerrado
Fuente: Journal of Services Marketing
Mark Scott Rosenbaum
Rebekah Russell Bennett
Germán Contreras Ramírez
Temas:
Service (business)
Public relations
Originality
Marketing
Service delivery framework
Staffing
Value (mathematics)
Service design
Business
Service innovation
Transformative learning
Sociology
Political science
Qualitative research
Management
Economics
Computer science
Social science
Pedagogy
Machine learning
Publicado: 2022
Citaciones:
31
Altmétricas:
0
Publicaciones editoriales no especializadas
A neuroscientific perspective of consumer responses to retail greenery
Acceso Cerrado
ART-ART_A2
ID Minciencias: ART-0000897710-74
Fuente: Service Industries Journal
Mark Scott Rosenbaum
Germán Contreras Ramírez
Nancy Matos Reyes
Temas:
Headset
Perspective (graphical)
Psychology
Advertising
Applied psychology
Marketing
Business
Computer science
Telecommunications
Artificial intelligence
Publicado: 2018
Citaciones:
22
Altmétricas:
0
Artículo de revista
Street harassment is marketplace discrimination: The impact of street harassment on young female consumers’ marketplace experiences
Acceso Cerrado
ART-ART_A1
ID Minciencias: ART-0000897710-89
Fuente: Journal of Retailing and Consumer Services
Mark Scott Rosenbaum
Karen L Edwards
Binayak Malla
Jyoti Regmi Adhikary
Germán Contreras Ramírez
Temas:
Harassment
Service (business)
Recreation
Business
Work (physics)
Advertising
Public relations
Marketing
Political science
Law
Mechanical engineering
Engineering
Publicado: 2020
Citaciones:
22
Altmétricas:
0
Artículo de revista
Improving well-being via adaptive reuse: transformative repurposed service organizations
Acceso Cerrado
ART-ART_A1
ID Minciencias: ART-0000232408-313
Fuente: Service Industries Journal
Mark Scott Rosenbaum
Kathy Kim
Germán Contreras Ramírez
HECTOR AUGUSTO RODRIGUEZ OREJUELA
Joohyung Park
Temas:
Transformative learning
Adaptive reuse
Reuse
Business
Process management
Service (business)
Computer science
Marketing
Sociology
Engineering
Architectural engineering
Pedagogy
Waste management
Publicado: 2019
Citaciones:
20
Altmétricas:
0
Artículo de revista
The digitization of health care retailing
Acceso Cerrado
ART-ART_A2
ID Minciencias: ART-0000897710-45
Fuente: Journal of Research in Interactive Marketing
Mark Scott Rosenbaum
Germán Contreras Ramírez
Karen L Edwards
JI YEON KIM
J Campbell
Marianne C Bickle
Temas:
Digitization
Product (mathematics)
Marketing
Business
Originality
Identification (biology)
Radio-frequency identification
Computer science
Qualitative research
Telecommunications
Social science
Botany
Geometry
Mathematics
Computer security
Biology
Sociology
Publicado: 2017
Citaciones:
19
Altmétricas:
0
Artículo de revista
1
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